Returns & Exchanges

At Wild Planet, we stand behind the quality of our sustainably caught seafood and pantry staples. If you are not completely satisfied with your purchase, we offer a 30-day return policy for unopened items or a full refund on products that do not meet our high standards.

Return Process

• 1.
  Initiate Your Request

  Contact our customer support team within 30 days of delivery with your order number and the reason for your return.

• 2.
  Documentation

  For damaged or defective food items, please provide clear photographs of the packaging and the batch code printed on the product.

• 3.
  Packaging and Shipping

  If returning unopened dry goods, securely pack the items in their original shipping box and use the prepaid label provided by our team.

• 4.
  Refund Processing

  Once your return is received or your claim is approved, we will issue a credit to your original payment method within 5 to 7 business days.